From Security to Social Innovation: The Business Case for Public Safety

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Public safety has evolved from security to collaboration and innovation.


Previously, public safety was defined by access control, CCTV, and cybersecurity, all of which are important. But we are seeing a fundamental shift in how these technologies are being used and reused, especially in the context of the Internet of Things (IoT). Gartner estimates that the number of connected devices will reach 20.4 billion by 2020.


But public safety is about more than technology; it can transform our communities. This is how Hitachi defines Social Innovation. We see use cases emerging that go beyond security and illustrate major social benefits for citizens and communities. Governments, as well as the private sector, are beginning to embrace

opportunities for collaboration and co-creation.